Items Damaged or Poor Quality
If an item is damaged or is shipped with a poor-quality print, you must send us a photograph of the poor-quality print or damaged area. We will replace any items damaged or poor-quality at no additional cost. We are not responsible for items damaged in shipping.
Wrong Product Shipped/Missing Items
If we ship the wrong product to you, send us a photo showing how the product differs from what was ordered and we will replace or refund any such items at no additional cost. If there are missing items in an order please tell us the items that are missing and we will send the missing item.
If you have any other complaint regarding the design printed on a product, please send us a photo. Credits, refunds, or reprints will be issued at the sole discretion of Uniboots if the printed design differs substantially from the artwork that was submitted. We will investigate every case and will work to provide a resolution that satisfies all of our customers.